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Problems with a 'digital mirror alarm clock'?

Recently I'm being spammed with emails of people having problems with an alarm clock they bought. I am not the company from amazon you bought that from. I get emails about this daily and I have nothing to do with that company which sadly uses the same name 'YGON'. I build high quality speaker enclosures for musicians and custom furniture.
Sadly you bought junk from a Chinese manufacturer and low price equals low quality. Please don't contact me with your questions and I hope you find a solution.